Suntricity
Inc. is committed to
protecting your privacy. As an
electrical contractor, installer and
service provider for a variety of
industries, the collection and use of
customers' personal information is
fundamental to our day-to-day business
operations. Suntricity Inc. is also
concerned about the personal information
of it's employees and representatives.
We have established this Privacy
Policy to govern the actions of our
employees and representatives as they
relate to the collection, use, retention
and disclosure of your personal
information. Every Suntricity Inc.
employee and representative must abide
by our commitment to privacy in the
handling of personal information.
Suntricity Inc. will not sell your personal
information.
Purpose for
collection of your information:
We need to
collect your personal information to:
- Understand your requirements
and ensure we provide the best value.
- Determine your fit within the
products and services we offer.
- Continue to offer you the full
range of products and services that we
believe meet your electrical needs and
requirements.
How we use and
disclose your personal information:
- We ask you for only the information
required.
- We will make sure you understand
why we need the information by using
clear, understandable language when
information is required. We collect, use
or disclose your personal information
only with your permission.
-Your permission may be expressed in
writing or implied and you may give it
to us verbally, electronically, or
through our authorized representative.
- If we make information available to
third parties, other than our agent or
service provider who requires it, we
will tell you at the time we obtain your
consent and before we make the
information available. We will disclose
who the organizations are, and the
content of information we want to share
with them and for what purpose.
- We are responsible for the
protection of your information within
our systems.
- We will keep your personal
information as long as it is necessary
or as required by law.
- When we destroy personal
information, we will use allude
diligence to prevent unauthorized
parties from gaining access to the
information.
- We are responsible for all personal
information in our possession. All
employees, agents and authorized service
providers of Suntricity Inc. are
required to protect the confidentiality
of your personal information.
How we protect
information:
- Access to your personal information
is restricted to employees and agents of
Suntricity Inc. and authorized service
providers who require it during the
course of servicing your account.
Notification
Of Changes:
- If we decide to change our privacy
policy, we will post those changes on
our website so you will always be aware
of what information we collect, how we
use it and under circumstances how we
disclose it. If at any point we decide
to use personally identifiable
information in a manner different from
that stated at the time it was
collected, we will notify you by way of
an e-mail. You will then have a choice
as to whether or not we use your
information in this different manner. We
will use information in accordance with
the privacy policy in effect at the time
that the information was collected.
Electronic
Mail (eMail):
- We will gather your personally
identifiable information when you send
us an e-mail. We will use this
information to respond to your e-mail.
We also may use the information to send
you notifications about our products and
services.
Hyperlinks
(WEB):
- This web site may contain links to
other sites. Please be aware that we are
not responsible for the privacy
practices of such other sites. We
encourage our users to read the privacy
statements of each and every web site
that they visit. This privacy statement
applies solely to information collected
when you visit Suntricity Inc. web site.
Your rights as
per PIPEDA law:
- You have the right to request what
personal information we hold about you
and to see that information.
- You have the right to know how we
collect your personal information, how
we are using it and to whom it may have
been disclosed.
For information or inquiries please
contact the privacy officer at:
office@suntricity.ca